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Software; computer operating software; downloadable software; downloadable cloud-based software; software in the nature of a mobile application; software, downloadable software, downloadable cloud-based software, and software in the nature of a mobile application for managing, storing, analyzing, securing, testing, and authenticating data, business data, business policies, customer data, sale and purchase data, inventory data, data analytics, databases, customer interactions and information, notifications, and geolocation and global positioning systems (gps) data; software, downloadable software, downloadable cloud-based software, and software in the nature of a mobile application for use in customer relationship management (CRM), marketing automation, sales automation, sales performance management, field services management, mapping and route planning, customer service and support, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, predictive analytics, big data and business data analysis and visualization, complex event processing, machine learning, artificial intelligence, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases of information and data, security and authentication, monitoring employee efficiency, social media management and publication, data storage, collaboration, e-commerce, and software and application development, programming, and implementation; software, downloadable software, downloadable cloud-based software, and software in the nature of a mobile application for integration of computer systems, applications, data and databases; software, downloadable software, downloadable cloud-based software, and software in the nature of a mobile application for creation and connectivity to application programming interfaces (APIs), governance and management of web services, APIs and integration applications, development and deployment of integrations; software, downloadable software, downloadable cloud-based software, and software in the nature of a mobile application in the fields of business, marketing, promotion, sales, customer service, customer relationship management, data analytics, business intelligence, artificial intelligence, machine learning, education and training, professional development, employee efficiency, social media, corporate social responsibility, philanthropy, and e-commerce; software, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for use in generating and executing automated and autonomous processes and tasks; software, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application that uses artificial intelligence and machine learning to generate, process, understand and analyze speech, text, images, videos, sounds, and tasks; software, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for the generation, processing, understanding and analysis of multi-modal machinelearning based language, text, speech, and tasks; software, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for facilitating interaction, communication, and actions between humans and artificial intelligence chatbots and agents and between artificial intelligence chatbots and agents; downloadable taskoriented chatbot and agent software; software, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for building, managing, updating, developing, training, evaluating, and monitoring generative user experiences powered by machine learning, deep learning, and artificial intelligence; software, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for building, managing, updating, developing, training, evaluating, and monitoring machine learning and artificial intelligence agents, algorithms, and programs; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application for generating and executing autonomous tasks in response to exposure to data using machine learning and artificial intelligence; software development tools, downloadable software development tools, software and downloadable software for developing, customizing, and managing computer systems, mobile and computer software applications, websites, client interfaces, frameworks, and templates